Privacy Policy
This Policy explains how LLC qdelzorix.com processes personal data collected through qdelzorix.com, including booking requests and contact forms, under Law of Ukraine No. 3153-IX 'On Personal Data Protection' dated 1 December 2022.
1. Data controller
LLC qdelzorix.com, Suite 45, 12 Khreshchatyk Street, Kyiv, 01001, Ukraine, EDRPOU 63335345. Email: contact@qdelzorix.com. Phone: +380 738 584 1584. Managing Director: Daniel Weber.
2. Data we collect
- Name, email address and phone number.
- Request details: destination, travel dates, number of travellers, passenger names, message.
- Technical data: IP address, device and browser type, pages visited.
- Cookie and consent records.
3. Purposes and legal bases
- Handling booking requests and enquiries, including pre-contract steps — Law of Ukraine No. 675-VIII 'On Electronic Commerce' dated 3 September 2015.
- Performance of the tourist service contract and consumer information duties — Law of Ukraine No. 1023-XII 'On Consumer Protection' dated 12 May 1991.
- Analytics and marketing cookies — only with your prior consent.
4. Cookies
Non-essential cookies and trackers are set only after you opt in through our consent banner. You may withdraw consent at any time via the banner or your browser settings. See the Cookie Policy.
5. Sharing and retention
We share data only as needed with tour operators, carriers, hotels, payment providers and IT/hosting suppliers acting on our instructions, and with public authorities where the law requires. We do not sell personal data. Data is kept only as long as necessary for these purposes or for statutory retention periods, then deleted or anonymised.
6. Your rights
You may request access, rectification, erasure, restriction, portability, object to processing, and withdraw consent by writing to contact@qdelzorix.com. You may also complain to the Ukrainian Parliament Commissioner for Human Rights or apply to court.